TERMS and CONDITIONS

MARKETING

Marketing opportunities and consultation services are
available upon request.

OPENING ORDER

● $150 minimum.
● Must order 3 products per color/sku always.
● Purchase of Sample Set qualifies for $60 credit
towards opening order.

BACK ORDERS

Provide all required information on the  order form before placing an order. Von Freudenberg Enterprises Inc must be contacted and notified with 48 hours if an order is shipped incorrectly. Missing product will be replaced at no charge.

SHIPPING

● We ship all items via First Class / USPS within 2
business days.
● Shipping costs are calculated based on weight.
● Back ordered products will be sent upon arrival in
inventory.

  • Provide all required information on the  order form before placing an order. Von Freudenberg Enterprises Inc must be contacted and notified with 48 hours if an order is shipped incorrectly. Missing product will be replaced at no charge.

  • Two-day or overnight services are also available upon request with an additional shipping fee.

  • Orders must be shipped to the authorized account’s business address.

  • Shipments will not be made to a Post Office Box or an alternate address.

PRICING AND AVAILABILITY

● Prices are subject to change without notice.
● All merchandise will be billed and shipped at the
prices in effect at time of order confirmation.
● We reserve the right to discontinue colors or
products at our discretion.

PRICE CHANGES

Von Freudenberg Enterprises, Inc reserves the right, in its sole and absolute discretion, to change its prices, products, packaging, labeling, terms of sale and any and all terms of this agreement. An authorized account shall be bound by any amendments, revisions, supplement or addendum to this agreement or its terms.

RETURNS

Only defective goods or damaged items upon shipment may be returned for exchange within seven days of receipt. Contact our office to obtain a return authorization form and our return shipping address.

REFUNDS

Refunds are not applicable towards in person and/or
online Certification Courses, Certification Kits and/or
Certification Packages. Ongoing video 1 on 1 support is
given until results are satisfactory.

PAYMENT TERMS

We accept
● Visa
● MasterCard
● American Express
● Discover

We require full payment at the time of order confirmation. We retain the right to require a deposit for all orders over $500.

By placing an order and for all subsequent orders, you agree to accept all terms and conditions mentioned above. By placing an order, I declare that I have read and agree with the terms and conditions specified by Von Freudenberg Enterprises, Inc. I also declare that I am authorized to place orders and take full responsibility for the acceptance and payment of all future orders placed under our account.

CONTACT INFO

Mario Pinterio
Wholesale Director

TO ORDER

ONLINE:
elkevonfreudenberg.com/education

EMAIL:
wholesale@elkevonfreudenberg.com

CALL:
888 598 8882

SHOWROOM
1140 BROADWAY #906 NY NY 10001

BY APPOINTMENT ONLY
MON-FRI 12-6 EST

USE OF VON FREUDENBERG ENTERPRISES, INC. PRODUCTS

Only designated retail Von Freudenberg Enterprises Inc. Products may be sold. Professional products and samples are not labeled for resale and may not be resold. All products and promotional materials are to be used solely by the salon or the individual named and addressed on the invoice/sales receipt/account. At no time may any materials or products be resold, redirected or transferred to another location, without written consent from Von Freudenberg Enterprises Inc. Any production or reproduction of the Elke Von Freudenberg image, including, but not limited to packaging, promotional materials, image, concept, logo or name are prohibited unless authorized in writing by Elke Von Freudenberg. Von Freudenberg Enterprises products may not be sold on the internet without the express, written consent of Elke Von Freudenberg.

Customer shall indemnify, defend, and hold harmless Von Freudenberg Enterprises, its owner, employees, agents, and suppliers from and against all losses, expenses, damages and cost, including reasonable attorneys’ fees, resulting from any breach or failure by Customer to meet or observe any provision or obligation under these Terms and Conditions or other product sales documentation; any claims including, but not limited to, claims for false advertising, personal injury, wrongful death to any person, or any injury or damage to any property or business, resulting from or in connections with any wrongful or negligent act or omission of Customer (or its employees and other agents), including any use of Von Freudenberg Enterprises products in any manner other than in strict accordance with the product’s intended use as set forth on the product packaging, product specification or product use policy, in connection with any storage, handling, marketing, distribution, sale, application or other use of such Von Freudenberg Products.

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