In accordance with New York Department of Health recommendations to protect our more vulnerable populations, we will not be able to at this time work with clients with
compromised immune systems
clients aged 65 or above
clients in other elevated at-risk categories at this time.
STEP 1 PLEASE READ OUR NEW SALON GUIDELINES
STEP 2 SUBMIT CONSENT FORM(s) for every appointment
STEP 3 BOOK YOUR APPOINTMENT ONLINE
STEP 1 GUIDELINES & POLICIES
SAFETY POLICIES
AS MANDATED BY
New York State Government
New York Health Department
New York State Board of Esthetics & Cosmetology
SERVICES NOT AVAILABLE
Due to current sanitary regulations by the State Board of Esthetics & Cosmetology in NY, these services are not available at this time.
All Brow & Facial Waxing
Lash Tint
Depilar Permanent Hair Removal Services for the Face. (Brows are available)
FOR YOUR SAFETY
Only 1 person/client will be allowed in the salon at one time.
Hand sanitizer is readily available in the salon at all times.
Appointments are scheduled 10 minutes apart to create as much social distancing as possible.
All contact points, surface areas and stations are cleaned and disinfected after every client.
All tools, brushes, and service items/tools are fully sanitized and disinfected with Barbicide and/or UV light.
Disposable items/tools are discarded after each and every client.
All team members will be adhering to safety protocols as well as social distancing.
I will be wearing a mask, gloves and goggles as mandated by the State Board.
OUR BUILDING
If booking a Tween appointment, please list both names in appointment notes when booking online so we can accommodate.
Only 3 people will be able to enter the elevator at one time.
All common touch points, areas and restrooms are disinfected throughout the building day and night.
Due to our security in the building, a CURRENT ID IS REQUIRED TO ENTER THE BUILDING.
BOOKING APPOINTMENT
PAYMENT: To be as touchless & contactless as possible, we require all services to be pre-paid at this time.
CREDIT CARD: Can enter with CREDIT CARD payment information. NO ACCOUNT REQUIRED.
CREDIT CARD ON FILE OR eGIFTCARD: Sign in. Select pay with CREDIT CARD or GIFT CARD on file. ACCOUNT REQUIRED.
Please reschedule if you or someone in your household is feeling unwell or has been sick. A cancellation fee will not be charged.
CANCELLATION POLICY
If a cancellation is due to illness or weather, we will not charge a cancellation fee.
Due to increasing demand, all no shows, late appointments and appointments cancelled within 24 hours notice will be charged the full service amount.
YOUR APPOINTMENT TIME
A mask must be worn in the salon and during your appointment at all times.
Antiseptic hand gel is available upon entering our suite.
Please use our Antiseptic hand gel upon entering our suite.
All personal items, i.e purse, cell and wallet must be placed on our entry table. They will not be allowed at the station(s).
As much as possible, please do not touch surface areas.
All personal items, i.e purse, cell and wallet must be placed on our entry table. They will not be allowed at the station(s).
As much as possible, please do not touch surface areas.
Please follow social distancing at our receptionist desk.
CHECKOUT
Due to Covid, we are taking appointments by pre-payment for a faster and easier check-out.
All credit card transactions will be done contactless to avoid touching payment screens as well as signature not being required.
To keep our team safe, please let us know if you show any apparent COVID-19 symptoms after your appointment.
SANITATION
ELKE VON FREUDENBERG IS CERTIFIED IN THE HIGHEST INDUSTRY STANDARDS OF PROPER SANITATION AND DISINFECTANT PRACTICES AND PROCEDURES.
TIPS
We ask that tips be paid via credit card instead of cash.
You may also add a tip when booking online by selecting “ADD A TIP” to your appointment.
You can tip elke via Venmo at
@ELKEVONFREUDENBERG
PRODUCTS & PURCHASES
All retail products are stored to avoid contact.
Testers will not be available at this time.
Retail products will be available for purchase by request. All purchases will be shipped to you at no charge.
You may purchase products on our website with our free ship code “FREESHIP“.