Clients are notified of this policy
Please note that all late arrivals, your appointment will need to be rescheduled. A cancellation fee is waived if appointment can be rescheduled for the same day.
If you are unable to arrive at your appointment on time, your appointment session may be shorter. While we do our best to be accommodating, if we cannot, a cancellation fee will be charged.
In the event of severe weather, severe emergencies or cancellations due to salon issues, we do not charge a cancellation fee.
All discrepancies must reported within 30 days after appointment date.