FREE GIFT WITH EVERY $35+ PURCHASE! ENTER BROW COLOR IN ORDER NOTES.

FREE SHIP US ORDERS $35+

elke brow products RETURN POLICY

RETURN POLICY

30 DAY NO QUESTIONS
ASKED RETURN POLICY

If for any reason a product doesn't work, color or otherwise, just ship it back FREE WITHIN 30 DAYS WITH YOUR RETURN OR EXCHANGE REQUEST BELOW.

30 DAY RETURN POLICY

Products are accepted for refund of the product price within 30 days of your order date. 

 

Refunds are processed 7 to 10 business days after we receive your returned product.

Original shipping charges are non-refundable.

 

EXCHANGES

RETURN AND EXCHANGE FOR ANOTHER PRODUCT OR COLOR.

 

NEW PRODUCTS EXCHANGED MUST BE IN SAME QUANTITY.

  • 1 PRODUCT RETURNED = 1 EXCHANGE

  • 2 PRODUCTS RETURNED = 2 EXCHANGES

HOW TO RETURN:

  • PLEASE EMAIL US BELOW WITH YOUR PRODUCT RETURN REQUEST.

  • Upon receiving your request we will be EMAILING you your order return shipping label via email.

  • Pack your return in a well-padded envelope or box to prevent damage in transit. 

  • Print the Prepaid Return Label that you received and mail your return via USPS.

  • You will receive an email confirmation when your return has been received and refunded.

 

If you have any questions about your return, please contact us through Customer Service.

THANK YOU!

RETURN FORM

FREE GIFT + FREE SHIP ON ALL ORDERS $35+
NO CODE NEEDED