Standard Service
- Most orders shipped via Standard Service (First Class or USPS Priority) are processed and shipped in 1 – 2 business days, depending on product availability.
- Orders destined for P.O. Boxes are delivered within 6-14 business days.
- Orders destined for APO/FPO/DPO and U.S. Territories are delivered within 14-21 business days of the order’s ship date.
- Please note that delivery for some locations in Alaska and Hawaii may take up to 14 business days.
- You will receive a shipping notification email that will notify you of the carrier we’ve used to ship your order, and the different tracking options available for it.
For all orders over $50, shipping is at no charge.
For all orders under $50, we offer a flat rate charge of $5 which includes first class, or USPS Priority, which is determined by which provides a quicker shipping time for your order.
If for any reason you are not satisfied with your purchase, you may return the unused portion for refund.
Please see below for step by step directions.
free returns
With our 30 Day No Questions Asked Return, if for any reason a product doesn’t work, color or otherwise, just ship it back.
RETURNS: To return your item(s), please send your return to
Von Freudenberg Ent.
Returns Department
1140 Broadway #906
New York, NY 10001
Please include your packing list with your return.
refunds & processing Merchandise must be returned within 30 days of receipt. Refunds will be processed within approximately 7 to 10 business days after we receive your return. Original shipping charges are non-refundable.