FAQ

FAQ I NEED TO CHANGE MY ORDER OR CHANGE MY ADDRESS. HOW CAN I DO THAT?Unfortunately, our orders process very quickly once they’ve been submitted, so we are unable to make changes or cancellations once the order is submitted. To correct any errors with your order or your address information, we recommend contacting the carrier listed on your tracking email to request an address update or correction. If the order has been processed, unfortunately, the order will ship as is and cannot be modified.I’M HAVING TROUBLE PLACING MY ORDER. WHAT’S WRONG?We apologize for any difficulty but we’re happy to help....Read More

Customer Service

CUSTOMER SERVICE INFO ORDER INFORMATION FOR REGISTERED USERS: If you are a returning customer and have an account, you may sign in using your email address and password. FOR NON-REGISTERED USERS: If you are not registered, you can continue without your order without creating an account. You will be given the option to set up an account on your checkout page if you wish. ORDER CONFIRMATION An order confirmation will appear as the final step in your order process. You will also receive an email confirmation as well. Once your order has shipped, you’ll receive an additional email to confirm...Read More

Shipping Policy

SHIPPING POLICY SHIPPING & COVIDWe are currently delivering to all regions.Please allow for shipping delays to regions if currently impacted by Government Lockdowns.FREE SHIPPINGUSA | ORDERS UNDER $30Subtotal must be amount after coupons applied.$5 FLAT RATE SHIPPINGUSA | ORDERS $30+CAN | ORDERS $60+Flat rate shipping includes first class or USPS Priority, which is determined by which provides a quicker shipping time for your order.STANDARD SERVICEMost orders shipped via Standard Service (First Class or USPS Priority) are processed and shipped in 1 - 2 business days, depending on product availability.Orders destined for P.O. Boxes are delivered within 6-14 business days.Please note that...Read More