SALON POLICIES
GOOD TO KNOW
GOOD TO KNOW
As a private salon, we do not take walk ins to respect our client’s privacy.
We require PRE-PAYMENT in full on all booking.
We request 24+ hours notice to avoid a 100% cancellation charge.
PLEASE NOTE EACH APPOINTMENT WITH ELKE IS SPECIFICALLY RESERVED FOR THAT TIME SLOT WITH YOU.
Due to increased demand, all no-shows will be charged the full service amount.
ON YOUR 1st VISIT,Please arrive a minimum of 5-10 minutes prior to your salon appointment.
If you are unable to arrive at your appointment on time, your service may be SHORTENED.
Please note that all late arrivals 10 minutes or more, your appointment may need to be rescheduled.
A cancellation fee is waived if THE appointment can be rescheduled for the same day.
In the event of severe weather, emergencies or cancellations due to salon issues, we do not charge a cancellation fee.
We are ALSO happy to hold your appointment and reschedule at your convenience at no extra charge.