SALON POLICIES

BY APPOINTMENT ONLY


SALON NOTICE

DUE TO INTENSE DEMAND WE ARE ONLY
ACCEPTING ONLINE APPOINTMENTS AT THIS TIME.

SAFETY & COVID-19

PLEASE NOTE A MASK IS STILL REQUIRED TO ENTER OUR SUITE.

A MASK MUST BE WORN DURING THE DURATION OF THE SERVICE.

ELKE AS WELL AS ALL EMPLOYEES OF THE SALON WILL CONTINUE TO WEAR A MASK.

24 HR CANCELLATION POLICY

As a private salon, we do not take walk ins to respect our client’s privacy. 

We require clients to pay in full when booking. 
We request 24+ hours notice to avoid a 100% cancellation charge. PLEASE NOTE EACH APPOINTMENT WITH ELKE IS SPECIFICALLY RESERVED FOR THAT TIME SLOT FOR YOU.
Due to increased demand, all no-shows will be charged the full service amount.

 

EARLY ARRIVAL

Please arrive a minimum of 5-10 minutes prior to your salon appointment.

PAYMENT

TIPS:

You may add a tip to your service when you book online, with cash,through Venmo at

elkevonfreudenberg

 

HOW TO PAY

PREPAID APPOINTMENTS: Due to popular demand, we will continue with all services to be pre-paid via credit card or gift card on file.

CREDIT CARD: Pay with CREDIT CARD payment information online. NO ACCOUNT REQUIRED.

CREDIT CARD ON FILE OR SALON eGIFT CARD: Select pay with CREDIT CARD or GIFT CARD on file. ACCOUNT IS REQUIRED.

SERVICES CURRENTLY NOT COVERED

AT THIS TIME, we are not offering

    • LASH TINTING
    • WAXING FOR THE CHEEKS, UPPER LIP, CHIN.

NO SHOWS & LATE ARRIVALS

If you are unable to arrive at your appointment on time, your appointment session may be shorter or the service may not be able to be done. 

Please note that all late arrivals 5-10 minutes or more, your appointment may need to be rescheduled. A cancellation fee is waived if appointment can be rescheduled for the same day. 

Please

TEXT US AT

(917) 475-6845 

to let us know you’re running late so we can coordinate.

In the event of severe weather, severe emergencies or cancellations due to salon issues, we do not charge a cancellation fee.

STREET CLOSURE

Due to outdoor dining, Broadway is closed to through traffic between 24th – 27th Street.